Starting with an open-ended question will help begin the conversation and engage your loved one.
Letting them lead the conversation gives the assurance that this call is all about them.
For weekly check-ins, this allows your loved one to share what has happened since our last conversation.
Talking about ones' interests can keep them excited and engaged.
Many of Phoning Homes call recipients may not be in constant communication with their care team and why we are there to support them. A loved one we call may ask us to relay additional information to the care team in our weekly e-mail updates.
A Phoning Homes call recipient may be quite isolated, especially during this time in our lives. Our Care Callers will suggest various activities catered to them and can talk through upcoming plans.
Upon signing up you can add unique questions specific to your loved one.